{
    "protocolVersion": "0.3.0",
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    "description": "Answers known questions from the approved knowledge base and escalates the rest. Gate: ASK outside the approved knowledge base. Never: raw medical or financial data handling.",
    "url": "https://companyos.cybernecs.com/agents#support",
    "documentationUrl": "https://companyos.cybernecs.com/agents#support",
    "iconUrl": "https://companyos.cybernecs.com/assets/favicon.svg",
    "provider": {
        "organization": "Cybernecs",
        "url": "https://cybernecs.com/"
    },
    "version": "2026.09",
    "capabilities": {
        "streaming": false,
        "pushNotifications": false,
        "stateTransitionHistory": true
    },
    "defaultInputModes": [
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    ],
    "defaultOutputModes": [
        "text/plain"
    ],
    "skills": [
        {
            "id": "support",
            "name": "Support employee",
            "description": "Answers known questions from the approved knowledge base and escalates the rest. Gate: ASK outside the approved knowledge base.",
            "tags": [
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                "cerebros",
                "company-os",
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            ],
            "inputModes": [
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            ],
            "outputModes": [
                "text/plain"
            ]
        }
    ],
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    "x-cybernecs": {
        "kind": "identity",
        "runtime": "private",
        "hitl": true,
        "product": "company-os",
        "code": "CER-SUP",
        "gate": "ASK outside the approved knowledge base",
        "never": "raw medical or financial data handling",
        "contact": "https://companyos.cybernecs.com/start"
    }
}